We recently added a wiki to guide users through troubleshooting 503 errors.
Archive for the ‘Trouble Shooting’ Category
Some users prefer to mount their /tmp directory as noexec for security reasons, but we’ve seen that this can cause a problem for PECL installs. Pointing the PECL temp_dir to a new path gets around this problem. (more…)
Often times, when you have a problem with LSWS, one of our staff will suggest that you update to the latest version of the web server. “But I am using the latest version,” you say. “No,” the staff member says, “we updated it yesterday.”
This is something we get asked about quite often: Why don’t we add another digit to distinguish between builds whenever we update LSWS? The reason is that we update it so often — and for so many configuration-specific bugs — that for you, the user, to try to keep up with these updates is an exercise in futility. (more…)
A client came to us with server loads of 200-400 during peak times. (He has a 64 core 32 GB server and a 4-CPU LSWS license.) Detailed observation revealed that PHP processes were eating up his processing power. But why? What were they doing? Taking out the trash. (more…)
We’re happy to announce the release of LSWS 4.2.1, both to address an issue with php.ini location, but also to bump up PHP performance through streamlining PHP process launch. (more…)